About us

The Restaurant & Hospitality Skillnet was established in 2017 by the Restaurants Association of Ireland (RAI). This was formed with the purpose of providing training to those working in Restaurants and the wider hospitality industry from owners to managers, head chefs to commis chefs and front of house service staff.

The Restaurant & Hospitality Skillnet assists in providing training to the membership of the RAI by increasing employer participation through the network to assist them with up-skilling their current workforce & providing them with tools to train those new to their business in turn helping each member company to remain competitive, retain their staff and ensure that they have the tools necessary to stay relevant and deliver quality product and customer service in a very competitive industry.

In 2017, the Restaurant and Hospitality Skillnet ran 27 training courses with 168 trainees from over 90 different member companies. The trainees who attended the courses were from all levels across the restaurant business from owner, manager, supervisor, food and beverage staff to chefs.

For 2018, our goal is to continue to provide training courses to meet the needs of the Restaurant & Hospitality Industry.  These training programmes include Professional Kitchen Management, Customer Care, Restaurant & Hospitality MDP, Social Media Training, the online GDPR Staff Awareness Course and the online Restaurant Induction Bundle.

We provide in house Food and Beverage Skills Training with Hospitality Skills Ireland. We also offer discounts to RAI members for WSET Levels 1,2 & 3 and Barista Courses.

The Restaurant and Hospitality Skillnet is funded by Skillnet Ireland and member companies. Skillnet Ireland is funded from the  National Training Fund through the Department of Education and Skills.

 

Restaurant & Hospitality Skillnet Training Courses 2018  

Social Media Training Course

Our one day Social Media course is designed by New Leap Marketing & the Restaurant & Hospitality Skillnet for the Restaurant & Hospitality Industry covers topics which will allow you to attract, engage and convert consumers.

Our training partner New Leap Marketing have 15 years combined experience in Digital Marketing and extensive history in the hospitality sector, New Leap has the unique knowledge and experience to drive your business to success online.

 

Restaurant & Hospitality Management Development Programme – NEW!!

This 8 day programme offers current Restaurant supervisors an opportunity to hone their skills and assist in progressing to a manager within a Restaurant/Gastro Pub. It is aimed at complementing the practical experience gained by individuals working in the industry. It provides supervisors with the necessary skills to effectively manage a wide range of restaurant operations.

Dublin Restaurant & Hospitality MDP – Book here -Commencing Thursday 12th April 2018

Kitchen Management Training

Designed by Chefs for Chefs, this one day intensive workshop will guide you through all areas of kitchen management fundamentals, minimum wage increases, affects of Brexit of your business, food costs, food inflation and allergen legislation awareness.  Can you afford not to attend?

Customer Care Training

Looking to delight and up sell to your customers? Our 1 day customer care course recognizes superior selling and customer culture throughout restaurants/ bars and hotels in Ireland attributing to the elimination of customer complaints, substantial increase in delighted customers, increased sales per staff member and increased profits.

GDPR Staff Awareness Course

The General Data Protection Regulation (GDPR) will come into force on the 25th of May 2018, replacing the existing data protection framework under the EU Data Protection Directive. 

Step 1 to full compliance is the most important step – GET THE STAFF AWARENESS TRAINING COMPLETED NOW.

RAI in partnership with Olive Learning have created a 40 minute online GDPR Staff Awareness course which is underwritten by HFW (one of the world’s top 5 law firms and leaders in data protection legislation). Once all of your staff are awareness trained you can start the next phase which is clearly outlined in Step1.

Restaurant Induction Bundle – Online Training Course

This Restaurant Association of Ireland online training pack includes all you need to know to be fully inducted and up to speed with the requirements for staff members taking up a job in Hospitality.

Health and Safety Training – NEW Online Training Academy

The RAI and Olive Media have partnered up to bring members a special package of online training courses for your staff including Induction, Manual Handling, Fire Safety, HACCP Food Hygiene & much more. Find more out here

 WSET Level 2 Award in Wines & SpiritsGMIT 

For individuals seeking a core understanding of wines, this qualification explores the major grape varieties and important wine regions in which they are grown. You’ll learn about the styles of wines produced from these grapes as well as key classifications and labelling terminology. A basic overview of the key categories of spirits and liqueurs will also be provided. Click here for full details

 

WSET Level 2 Award in Wines & Spirits – Dublin

Harriet Tindal has been teaching WSET courses since 2005 when she became a Programme Provider in East Anglia before returning to Ireland where she heads up Education at Tindal Wine Merchants. Having completed all the WSET qualifications including the Diploma in 2008, Harriet is now immersed in the final stages of her Master of Wine (MW) studies with just the research paper to complete. Recognising the need to bring her subject alive, real life stories taken from her many trips to wine regions across the globe, are integrated into the courses.

WSET Level 2 Award takes place in The Westbury, Dublin on January 16th, 23rd  & 30th. Please contact the office 01 6779901 for more information. 

WSET Level 1 Award in Wines January 2018 – Dublin

For individuals new to wine study, this qualification provides a hands on introduction to the world of wine. You’ll explore the main types and styles of wine through sight, smell, and taste, while also gaining the basic skills to describe wines accurately, and make food and wine pairings. Upon successful completion you will receive a WSET certificate and lapel pin. Book online today.

Barista Workshops – Cork

Barista Workshop Level 1

Learn from the beginning what it takes to become a professional barista. You will learn the origins of coffee, milks, coffee machine equipment, beverage recipes and more.

Barista Level 2

Barista level 2 is a more in depth course of the above topics. It is recommended to have completed level 1 beforehand.

Qualified Barista Award

The QBA is a 3 day course that covers Barista level 1, 2 & 1 day of practical work experience.

All of the above Barista courses take place in Barista School Ireland at our Cork location. Barista School Ireland offer RAI members a discounted price for each of the above courses. Onsite Barista training is also available. Please contact the office 01 6779901 for more information.

Food and Beverage Skills Training 

In house Food and Beverage Skills Training with Hospitality Skills Ireland provides an Introduction to Food and Beverage, Understanding Hospitality, Basic terminology, Meet, Greet Seat the guest, How to take a food & drink Order, Carry and clear plates, Carry a tray and Standards of Service. Please contact the office 01 6779901 for more information.

 

 The Restaurant and Hospitality Skillnet is funded by Skillnet Ireland and member companies. Skillnet Ireland is funded from the  National Training Fund through the Department of Education and Skills. For more information on Skillnet Ireland visit www.skillnets.ie

 

 

 Terms & Conditions

Terms, Conditions, Privacy and Cancellation Policies

Restaurant & Hospitality Skillnet focuses on supporting those in employment within the Restaurant and Hospitality Industry. A number of other Skillnet Networks participate in the Skillnet Ireland Employment Activation programme. This initiative is designed exclusively for unemployed people and includes free training in skills in demand by companies combined with direct access to employers through meaningful work placements. For further information on Skillnet Networks offering free training programmes for those seeking employment, subject to eligibility criteria, see the Skillnet Ireland website.”