About Us

The Restaurant & Hospitality Skillnet was established in 2017 by the Restaurants Association of Ireland (RAI) to provide training to those working in restaurants and the wider hospitality industry, from owners to managers, head chefs to commis chefs, and front of house service staff.

Restaurant & Hospitality Skillnet focuses on supporting those in employment within the Restaurant and Hospitality Industry. The Restaurant & Hospitality Skillnet also participate in the Skillnet Ireland Employment Activation programme. This initiative is designed exclusively for unemployed people and includes free training in skills in demand by companies combined with direct access to employers through meaningful work placements.

These courses help RAI members up-skill their current workforce and train those new to their business. This allows each member company remain competitive, retain staff and ensure they have the necessary tools to stay relevant and deliver quality product and customer service in a very competitive industry.

In 2018, the Restaurant & Hospitality Skillnet ran 54 training courses with 910 trainees from over 199 member companies. The trainees who attended the courses were from all levels across the restaurant business, including owners, managers, supervisors, food and beverage staff, and chefs.

For 2019, our goal is to continue to provide training courses to meet the needs of the Restaurant & Hospitality Industry.  These training programmes include Kitchen Management, Customer Care, Management Development, Executive Management, Social Media, Health & Wellbeing at Work, Gastro Pub Workshop and the online Restaurant Induction Bundle. We also provide in-house Food and Beverage Skills Training with Hospitality Skills Ireland, and discounts for Sommelier and Barista Courses.

The Restaurant and Hospitality Skillnet is funded by Skillnet Ireland and member companies. For further information on Skillnet Ireland please visit:  https://www.skillnetireland.ie/


Skillnet Ireland

Skillnet Ireland are a national agency dedicated to the promotion and facilitation of workforce learning in Ireland, who believe that maintaining a highly skilled workforce is essential to our national competitiveness. This business is to ensure that your business has the skills it needs to thrive.

Skillnet Ireland currently support over 15,000 companies nationwide and provide a wide range of valuable learning experiences to over 50,000 trainees. Their mission is to facilitate increased participation in enterprise training and workforce learning in Ireland.

For further information on Skillnet Ireland please visit:  https://www.skillnetireland.ie/


Restaurant & Hospitality Skillnet Training Courses 2019


20 Day Restaurant & Hospitality Skills for the Unemployed – NEW COURSE

This course is aimed at unemployed individuals and individuals planning on returning to work. The course will be run 2 days a week for 10 weeks. This provides an opportunity to highlight the benefits of working in the restaurant and hospitality industry and to market it as a career. The course will cover the following topics:

Dublin – Commencing Monday 28th January 

Cork – Commencing Wednesday 30th January

Social Media Training Course

Our one day Social Media course is designed by New Leap Marketing and the Restaurant & Hospitality Skillnet to teach you to attract, engage and convert consumers using an online presence.

Our training partner New Leap Marketing has 15 years combined experience in Digital Marketing and extensive history in the hospitality sector. New Leap has the unique knowledge and experience to drive your business to success online.


Executive Management Course

Learn to build a growth development plan and optimise the business performance. This course is run over five months which includes six full day Management Skills Development Workshops and five mentoring workshops. Theses mentoring workshops are one-to-one, audio visual, or face-to-face.

Dublin – Commencing Tuesday 22nd January

Restaurant & Hospitality Management Development Programme 

This 8 day programme offers current Restaurant supervisors an opportunity to hone their skills and progress to a manager  position within a Restaurant or Gastro Pub. It is aimed at complementing the practical experience gained by individuals working in the industry and will provide supervisors with the necessary skills to effectively manage a wide range of restaurant operations.

Dublin  – Commencing Monday 4th February 

Cork – Commencing Monday 4th March


Kitchen Management Training

Designed by chefs for chefs, this one day intensive workshop will guide you through all areas of kitchen management fundamentals. This will include minimum wage increases, effects of Brexit of your business, food costs and inflation, and allergen legislation awareness.  Can you afford not to attend?

Dublin – Thursday 31st January 

Cork – Thursday 7th February 

Athlone – Thursday 7th March 


Customer Care Training

Looking to delight your customers? Our one day customer care course shows how superior selling and customer culture in restaurants, bars, and hotels can help eliminate customer complaints, substantially increase delighted customers, increase sales per staff member and grow profits.

Dublin – Monday 11th February

Cork – Monday 1st April 


Health & Wellbeing at Work

Wellbeing at Work is a high performance investment to support employee, team and company health and success.  It involves creating a mind-set and culture in which effective habits and working strategies rather than unhealthy stress and burnout are the drivers of success.

Dublin – Wednesday 20th February 


Gastro Pub Workshop

Our Gastro Pub Training course looks at how pubs can turn food into a key profit area for their business.

Wicklow – Thursday 7th February 


Restaurant Induction Bundle – Online Training Course

This Restaurant Association of Ireland online training pack includes all you need to know to be fully inducted and up to speed with the requirements for staff members taking up a job in hospitality.


Food and Beverage Skills Training

In-house Food and Beverage Skills Training with Hospitality Skills Ireland provides an introduction to food & beverage, understanding hospitality, basic terminology, greeting and seating the guest, taking orders, carrying and clearing plates, and standards of service.
Please contact the office for more information: 01 6779901 


Skills coaching    

2 day course in a mock restaurant for restaurant supervisors, managers and food and beverage managers.


Accommodation Techniques

1 day basic skills course (in a hotel where a bedroom is available)


Telephone Techniques

1 day course


Personal Presentation & Operational Standards of Performance

This on site course covers everything you need to know to be a competent server, from grooming and deportment to operational standards of procedure. Included in this one day training is a further training session for the Restaurant Manager on how to develop and implement operational standards of procedure. Training manual provided.

Contact niamh.omalley@rai.ie or call the office on 01 6779901 for more information.


Contact Us

Niamh O’Malley  – Network Manager
Email: niamh.omalley@rai.ie
Phone: 01 6779901


The Restaurant and Hospitality Skillnet is funded by Skillnet Ireland and member companies. Skillnet Ireland is funded from the  National Training Fund through the Department of Education and Skills. For more information on Skillnet Ireland visit www.skillnetireland.ie

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